Monthly Archives: April 2011

New Tech Notes have been posted

The following new Tech Notes have been posted. Reviewing all Tech Notes can save you unnecessary troubleshooting time. TN-02     Title: For Windows 7 Pro and Server 2008, it is recommended to lower or disable the UAC settings Note: This Tech Note was updated. TN-07     … Continue reading

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Tech Tip Of The Week (4/25/2011)

If a software license was purchased for the CardAccess 3000, it is very important to ACTIVATE and REGISTER the software license. After successfully importing a software license, you must ACTIVATE and REGISTER  the software license. Failure to do so, will result in … Continue reading

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Important Firmware Information and Downloads – REV D

Names and descriptions of firmware images: super2.img – Used on Supertwo controllers smart2.img – Used on Turbo Superterms and Superterms with version 2 firmware chips smart.img – Used on Turbo Superterms and Superterms with version 1 firmware chips accel.img – Used on accelerator … Continue reading

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Tech Tip Of The Week (4/19/2011)

In version 2.7.19 and later, there is a new utility available which will display the version of the firmware images in the “CardAccess3000” folder. The name of the utility is “Fileversion.exe”. Utilizing this utility will save the time of performing firmware downloads … Continue reading

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Tech Tip Of The Week

While servicing CardAccess 3000 systems, it is highly recommended to check the status of the archiving process. This can be accomplished by viewing the “Total Event Count” on the bottom of the event grid screen. If the archive process is … Continue reading

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Tech Tip Of The Week

When performing firmware upgrades, it is highly recommended to download firmware to one panel at a time. If possible, disable all other panels except the panel you are downloading firmware to. This will increase the speed of the firmware download … Continue reading

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