Category Archives: Notifications

Continental Access – We are currently experiencing issues with our 800 phone numbers

Dear Valued Customer – We are currently experiencing issues with our 800 phone numbers. To contact Continental Access, please call 631-842-9400 and press  2 for Continental Access. Upon pressing 2, follow the prompts for Continental Sales, Continental Technical Support and … Continue reading

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Continental Access – Important note on the V1.1.16 B137 API

Dear Valued Integrator, If you are currently using the CA4K, V1.0.x API, and plan on updating to our NEW CA4K V1.1.x software, you will have to perform the following steps for your custom application to function. In the NEW CA4K, … Continue reading

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Continental Access – An updated RMA form has been posted to the Continental Website.

Dear Valued Customer, An updated Continental RMA form has been posted to the Continental Website. Please take note that the responsibility for freight charges has changed for the return of a Card Analysis.  The changes are reflected on the new RMA form. To download … Continue reading

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Continental Access – A NEW CA4K Enterprise Consumer Brochure is available for download.

Dear Valued Customer, A new CA4K Enterprise Consumer brochure is now available for download. Please click the following link to download the new brochure: http://www.cicaccess.com/media/pdfs/CA4K-2_21_18.pdf    

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Continental Access – URGENT NOTIFICATION…Our phone service has been restored

Dear Valued Customer, Our phone service has been restored by our phone service provider. Continental Access, Napco, Alarm Lock and Marks USA is now receiving calls again. Again, we sincerely apologize for any inconvenience this might have caused you.   … Continue reading

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Continental Access – URGENT NOTIFICATION…Our phone provider is experiencing a system-wide outage, preventing any calls from being received at Napco Security Group.

Dear Valued Customers, Our phone provider is experiencing a system-wide outage, preventing any calls from being received at Continental Access, including our sister divisions, Napco, Alarm Lock and Marks USA. For Continental Technical Support, please email  techhelp@cicaccess.com and note your … Continue reading

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Continental Access – REMINDER – On Sunday, March 12th, 2017, at 2 AM, Daylight Savings Time Will Begin.

Reminder – On Sunday, March 12th, 2017, at 2 AM, Daylight Savings Time will begin and the clock is set to move forward one hour. Please remember to leave the CardAccess 3000 software running on the host computer and communicating with the Continental panels. The … Continue reading

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Continental Access – REMINDER – On Sunday, November 1st, at 2 AM, Daylight Savings Time Ends.

Reminder – On Sunday, November 1st, at 2 AM, Daylight Savings Time ends and the clock is set to go back one hour. Please remember to leave the CardAccess 3000 software running on the host computer and communicating with the Continental panels. … Continue reading

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Continental Access – Hosted Managed Services for Increased RMR Opportunity

Dear Valued Customer, Do not miss out on this opportunity for increased RMR. Please contact your Continental Regional Sales Manager for more information on this exciting and profitable opportunity. Continental Access, a division of Napco Security Technologies, Inc., Amityville, NY announced its new … Continue reading

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Continental Access – Free! Get The Brand New Continental Access Catalog.

Free! Get the brand new Continental Access full line catalog of Controllers, Readers, Networked Locks, Peripherals & CA3000 Software! Click the Link below to request a FREE  Catalog: http://www.napcosecurity.com/continental-catalog-form.html

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