Category Archives: Notifications

Continental Access – The Continental Quick Help System has been updated

Dear Valued Customer, The Continental Quick Help System has been updated to reflect the recent releases of CA4K Service Packs. The Continental Quick Help System provides quick access to all technical product  information with many troubleshooting tips.  Click the Green … Continue reading

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Continental Access – IMPORTANT INFORMATION – Continental Access is experiencing issues with the Verizon toll free service

Dear Valued Customers – The Verizon toll free service into our building is currently down. We apologize for any inconvenience. We are currently working to resolve the issue.  If you need to contact us, please call the local number, 631-842-9400, … Continue reading

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Continental Access – Service Pack 1 for CA4K, V1.1.35 Build 149 is now available

Dear Valued Customer, Service Pack 1 for CA4K, V1.1.35 Build 149 software is now available. It is available on the Continental FTP site. Please contact Continental Technical Support for more information. Prior to installing Service Pack 1, you must have CA4K, … Continue reading

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Continental Access – An updated Continental Quick Help System has been posted.

Dear Valued Customer, An updated Quick Help System has been posted to the Continental Support page. The Continental Quick help system provides an easy to navigate quick help system. The Continental Quick Help system can be launched from the Continental … Continue reading

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Continental Access – Service Pack 2 For CA4K, V1.1.16 is now available

Dear Valued Customer, Service Pack 2 for the CA4K, V1.1.16  Software is now available. It is available on the Continental FTP site. Please contact Continental Technical Support for more information. Included with the Service Pack 2 software is the SP2 Installation … Continue reading

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Continental Access – CA4K Mobile App Technical Advisory

Dear Value Customer – The CA4K Service Pack 1 that was recently released, contains an update for the CA4K Mobile Web APP. This update is for the application that is installed on the computer running IIS. This is not an … Continue reading

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Continental Access – CA4K V1.1.x Service Pack 1 Installation Document has been posted

Dear Valued Customer, The Installation document for the CA4K, V1.1.16  Service Pack 1 has been posted to the Continental Document library. The CA4K, V1.1.16 Service Pack 1 is available on the Continental FTP site. Please contact Continental Technical Support for … Continue reading

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Continental Access – We are currently experiencing issues with our 800 phone numbers

Dear Valued Customer – We are currently experiencing issues with our 800 phone numbers. To contact Continental Access, please call 631-842-9400 and press  2 for Continental Access. Upon pressing 2, follow the prompts for Continental Sales, Continental Technical Support and … Continue reading

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Continental Access – Important note on the V1.1.16 B137 API

Dear Valued Integrator, If you are currently using the CA4K, V1.0.x API, and plan on updating to our NEW CA4K V1.1.x software, you will have to perform the following steps for your custom application to function. In the NEW CA4K, … Continue reading

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Continental Access – An updated RMA form has been posted to the Continental Website.

Dear Valued Customer, An updated Continental RMA form has been posted to the Continental Website. Please take note that the responsibility for freight charges has changed for the return of a Card Analysis.  The changes are reflected on the new RMA form. To download … Continue reading

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