Category Archives: Tech Tip Of The Week

Continental Access – Tech Tip Of The Week (5/24/2013)

The Continental Technical Support team highly recommends ruling out a Windows permissions problem prior to reaching out for support. Unfortunately, too many customer issues are caused by a lack of Windows permissions. Today’s Windows operating systems are very complex with domain and … Continue reading

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Continental Access – Tech Tip Of The Week (5/10/2013)

IMPORTANT INFORMATION IN REGARD TO WINDOWS UPDATES – Do not select “Install updates automatically”. This can cause the CardAccess 3000 computer to reboot unexpectedly causing a loss of communications to the panels.   To prevent this from occurring, select “download updates, but let … Continue reading

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Continental Access – Tech Tip Of The Week (5/1/2013)

While performing a CardAccess 3000 Workstation upgrade, the following are a few tips which should be followed: 1) It is recommended not to change the workstation number during an upgrade.  2) If EPI Badging 3000 is previously installed and licensed … Continue reading

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Continental Access – Tech Tip Of The Week (03/13/2013)

UPGRADE TIP: While upgrading the CardAccess 3000 on a Workstation with EPI Badging, please refer to the following notes: Do not change the CardAccess 3000 Workstation number during the upgrade. Do not revoke the EPI Badging 3000 licenses (Runtime or Designer). Do not remove … Continue reading

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Continental Access – Tech Tip Of The Week (2/19/2013)

Dear Valued Integrator – The CardAccess 3000 V2.9.x CD includes the Lantronix Device Installer utility. This utility is required to program a Lantronix UDS-1100 and a Super Two/Accelerator Network Interface Board. This utility can be found in the “Drivers” folder on the CD. There … Continue reading

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Continental Access – Tech Tip Of The Week (10/17/2012)

EPIBuilder Badging software is now supported on 64 bit Operating Systems. Using EPIBuilder Badging software on a 64 bit Operating System requires a few additional steps during installation. It requires manually creating an ODBC connection and modifying the paths to the EPI licenses. To … Continue reading

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Continental Access – Tech Tip Of The Week (08/28/2012)

Tip : While communicating to a Trilogy Wireless Lock, you must verify the “CardAccess Wireless Lock Server” is NOT open.  The icon for the “CardAccess Wireless Lock Server” will display in the task bar near the Windows clock. Having this icon open will … Continue reading

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Continental Access – Tech Tip Of The Week (07/20/2012)

Take advantage of the CardAccess 3000 Import/Export utilities to exchange data between third party applications including HR systems, IT management systems and other database systems which support import/export (e.g. Oracle). The following utilities are available in the CardAccess 3000 and provide a … Continue reading

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Continental Access – Tech Tip Of The Week (05/24/2012)

Trilogy Networx Wireless Locks  Tech Tip – Failure to close (Finish) the “CardAccess Wireless Configuration” screen, will result in events not being received from the Networx Wireless Lock.

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Continental Access – Tech Tip Of The Week (04/9/2012)

It is highly recommended to keep a hard copy of all license numbers provided to you by Continental Access. This includes the CardAccess 3000 software license and the EPI (Imageware) runtime and designer licenses. Along with keeping a record of all license numbers, it is very important … Continue reading

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