Dear Valued Customer,
There are times when our Continental Technical Support Team is busy helping other customers. We do apologize for those inconvenient times.
Unfortunately, there are certain types of calls that are very time consuming including software upgrades, database repairs and others. Our Technical Support Team takes pride in assisting our valued customers until a complete resolution is achieved.
There are times when our customers are waiting on hold to request a password for our software, wiring diagrams, specific documents for a CA3000 function and others.
This is where the Continental Document Library can be a very valuable asset. Please take advantage of it. It can be accessed from any mobile device which makes it very convenient while at a customer site.
If you do not find the information or document you are looking for, we would greatly appreciate any feedback on how we can improve the Continental Document Library and FAQ’s. If you do not find the correct document or FAQ to solve your issue, please email email@example.com with the content you would like added. Your feedback can help another one of our valuable customers the next time they are searching for information.
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