Continental Access – Please Take Advantage Of The Continental Document Library and FAQ’s

Please Take A Quick Tour Of The Continental Document Library

Dear Valued Customer,

There are times when our Continental Technical Support Team is busy helping other customers. We do apologize for those inconvenient times.

Unfortunately, there are certain types of calls that are very time consuming including software upgrades, database repairs and others. Our Technical Support Team takes pride in assisting our valued customers until a complete resolution is achieved.

There are times  when our customers are waiting on hold to request a password for our software, wiring diagrams, specific documents for a CA3000 function and others.

This is where the Continental Document Library can be a very valuable asset.  Please take advantage of it. It can be accessed from any mobile device which makes it very convenient while at a customer site.

If you do not find the information or document you are looking for, we would greatly appreciate any feedback on how we can improve the Continental Document Library and FAQ’s. If you do not find the correct document or FAQ to solve your issue, please email techhelp@cicaccess.com with the content you would like added. Your feedback can help another one of our valuable customers the next time they are searching for information.

Posted in Announcement | Leave a comment

Continental Access – Tech Tip Of The Week (6/26/2014)

Dear Valued Customer,

If you are using a CardAccess 3000 Software license, it is very important to verify the license has been Activated.

If the software license has not been Activated, a message will display “# Days Left” near the set of Keys in the above example. This is the amount of days left on the Grace Period. Once the software license has been Activated, this message will no longer display.

The ”CardAccess 3000 Client License Manager” can be found on the Start Menu on XP Pro and Windows 7 Pro.

WARNING: Failure to Activate the software license, will cause the CardAccess 3000 to stop functioning after the grace period expires.

Posted in Tech Tip Of The Week | Leave a comment

Continental Access – Tech Tip Of The Week (6/13/2014)

SUBJECT: ACCELATERM (CICP2800)

It is VERY IMPORTANT to perform a manual FIRMWARE DOWNLOAD to the Accelaterm, prior to wiring up the readers and programming the readers in the CardAccess 3000.

Failure to have the latest firmware in the Accelaterm controller, will result in the reader mappings being incorrect.

For more information, please refer to the “Accelaterm Relay Configuration Guide” at the following link:

http://tech.napcosecurity.com/index.php/techlibrary/downloadfile/id/1795/embed/iframe




Posted in Uncategorized | Leave a comment

Continental Access Invites You To Attend The Upcoming Training Seminar In Virginia Beach, VA on July 15th, 16th & 17th, 2014

Please join us and take advantage of our 3-Day Advanced Training Certification located in Virginia Beach, VA.

Some of the new features covered in this Advanced Hands-On seminar are :

  • 64 Bit OS (WIN7 & WIN2008 R2) and SQL2008 R2 Support:

  • 32 and 64 bit OS compliance

  • Windows 7 Pro compliance

  • Server 2008 r2 compliance

  • Full Napco Alarm integration

  • Integration with Wireless Trilogy® Networx™ Access Door Locks with built in HID reader – acts a wireless single door controller at the CA3K workstation

  • External clock display option for time & attendance on SuperTwo™ Panels

  • FIPS 201 PIV badge support (NST SP800-116 support)

  • “Strong Password Database Update” option for legacy databases

  • CA3000 V2.9.x new features

  • And much more

  • Please contact your regional sales manager for registration information or email: Mkelske@cicaccess.com

Posted in Uncategorized | Leave a comment

PRESS RELEASE – Continental Access Becomes An Official Partner and Solution Provider Of Milestone Systems

PRESS RELEASE

Amityville, N.Y. -  May 29, 2014

Continental Access is proud to announce that Milestone Systems has officially announced them as a Valued Partner and Solution Provider.

Continental Access is very excited about becoming a Milestone Systems partner and solution provider. Having this valued relationship with Milestone, assures Continental Access and our valued customers the highest quality integration between our CardAccess 3000 software and Milestones XProtect Video Management Software.

Posted in Press Release | Leave a comment

Continental Access Invites You To Attend The Upcoming Training Seminar In Bloomington, MN on June 3rd & 4th, 2014

Reminder…There are still seats available.

Please join us and take advantage of our 2 Day Training Certification located in Bloomington, MN.

Some of the new features covered in this Hands-On seminar are:

  • 64 Bit OS (WIN7 & WIN2008 R2) and SQL2008 R2 Support:

  • 32 and 64 bit OS compliance

  • Windows 7 Pro compliance

  • Server 2008 r2 compliance

  • Full Napco Alarm integration

  • Integration with Wireless Trilogy® Networx™ Access Door Locks with built in HID reader – acts a wireless single door controller at the CA3K workstation

  • External clock display option for time & attendance on SuperTwo™ Panels

  • FIPS 201 PIV badge support (NST SP800-116 support)

  • “Strong Password Database Update” option for legacy databases

  • CA3000 V2.9.x new features

  • And much more

  • Please contact your regional sales manager for registration information or email: Mkelske@cicaccess.com

Posted in Seminar | Leave a comment

Continental Access Invites You To Attend Our Upcoming Webinar on Monday, June 2, 2014 at 12PM Eastern Time

Please join us for this free Webinar.

Webinar Topic: Database Utilities (CADBUtils.exe)

Presenter: Duane D. Foote

Learn how to configure the CardAccess 3000 Database Utilities

The following topics will be discussed during this webinar :

  • Overview of Databases (Creating, Attaching and Detaching )

  • Configuring the Database Utilities

  • Troubleshooting Tips including a discussion of the CardAccess.esf and CardAccess.esx encrypted files

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

Posted in Online Webinar | Leave a comment

Continental Access Invites You To Attend Our Upcoming Webinar on Friday, May 16th, 2014 at 12PM Eastern Time

Please join us for this free and very important Webinar. Providing school security and protecting our children is our top priority. Our CardAccess 3000 software provides the necessary features to protect our schools at all levels.

Webinar Topic: Threat Level Management and Lockdowns

Presenter: Duane D. Foote

Learn how to configure Threat Level Management and how to perform a global lockdown.

The following topics will be discussed during this webinar :

  • Configuring Threat Level Management
  • Configuring Global Lockdowns
  • Disabling all non-emergency badges and executing a global lockdown with a click of a mouse

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

Posted in Webinar | Leave a comment

Continental Access Invites You To Attend The Upcoming Advanced Training Seminar In Tempe, AZ on May 21st, 22nd, and 23rd, 2014

Please join us and take advantage of our 3-Day Advanced Training Certification located in Tempe, AZ.

Some of the new features covered in this Advanced Hands-On seminar are :

  • 64 Bit OS (WIN7 & WIN2008 R2) and SQL2008 R2 Support:

  • 32 and 64 bit OS compliance

  • Windows 7 Pro compliance

  • Server 2008 r2 compliance

  • Full Napco Alarm integration

  • Integration with Wireless Trilogy® Networx™ Access Door Locks with built in HID reader – acts a wireless single door controller at the CA3K workstation

  • External clock display option for time & attendance on SuperTwo™ Panels

  • FIPS 201 PIV badge support (NST SP800-116 support)

  • “Strong Password Database Update” option for legacy databases

  • CA3000 V2.9.x new features

  • And much more

  • Please contact your regional sales manager for registration information or email: Mkelske@cicaccess.com

Posted in Seminar | Leave a comment

Continental Access Invites You To Attend Our Upcoming Webinar on Friday, May 2nd, 2014 at 1PM Eastern Time

We do apologize…The following webinar has been rescheduled for Friday, May 2nd, 2014.

We hope you can join us for this free Webinar

Webinar Topic: Reports

Presenter: Duane D. Foote

Learn the power and flexibility of the built-in CardAccess 3000 reports.

The following topics will be discussed during this webinar :

Posted in Webinar | Leave a comment