Continental Access – Tech Tip Of The Week (04/17/2014)

SUBJECT : TROUBLESHOOTING DUAL TECHNOLOGY PIV READERS AND PIV BADGES

Some PIV readers and PIV badges are dual technology. A dual technology PIV reader can read the PIV section of the badge and also read another technology in the badge such as  125KHZ. The reader will beep twice and the CardAccess 3000 will display two badge numbers. This can be very misleading troubleshooting incorrect reads and requires specific troubleshooting steps.

The most important step is to determine which badge read is the PIV read and which badge read is the 125KHZ read. Below are some troubleshooting steps which can be followed:

1) If a programming card is available for the reader, disable the 125KHZ portion of the reader. This will make certain the badge number displaying in the CardAccess 3000 is the PIV badge number.

2) If a programming card is not available, remove all the non-PIV formats listed under Administration>Badge Formats. After doing so, the reader should still beep twice, but you will only get one read into the CardAccess 3000. This read will be the PIV read since there are not any non-PIV formats listed under Administration>Badge Formats.

3)  One additional test is to swap the Agency code bits for the Badge Number bits in the PIV format. When the PIV badge is swiped, the Agency code will display as the badge number. This is another verification that the read is a PIV read.

VERY IMPORTANT – DO NOT FORGET TO MODIFY THE PIV FORMAT BACK TO THE ORIGINAL SETTINGS.





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Continental Access Invites You To Attend Our Upcoming Webinar on Monday, April 28th, 2014 at 12PM Eastern Time

Webinar Topic: Reports

Presenter: Duane D. Foote

Learn the power and flexibility of the built-in CardAccess 3000 reports.

The following topics will be discussed during this webinar :

  • Configuring a Report Printer
  • Launching reports in CardAccess 3000
  • Creating customized reports including report templates
  • Printing Reports

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

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Continental Access Invites You To Attend The Upcoming Advanced Training Seminar In Amityville, NY on April 22nd, 23rd and 24th, 2014

Please join us and take advantage of our 3-Day Advanced Training Certification located at Napco Security Technologies Headquarters, Amityville, NY.

Some of the new features covered in this Advanced Hands-On seminar are :http://blog.cicaccess.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif

  • 64 Bit OS (WIN7 & WIN2008 R2) and SQL2008 R2 Support:
  • 32 and 64 bit OS compliance

  • Windows 7 Pro compliance

  • Server 2008 r2 compliance

  • Full Napco Alarm integration

  • Integration with Wireless Trilogy® Networx™ Access Door Locks with built in HID reader – acts a wireless single door controller at the CA3K workstation

  • External clock display option for time & attendance on SuperTwo™ Panels

  • FIPS 201 PIV badge support (NST SP800-116 support)

  • “Strong Password Database Update” option for legacy databases

  • CA3000 V2.9.x new features

  • And much morehttp://blog.cicaccess.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gifhttp://blog.cicaccess.com/wp-includes/js/tinymce/plugins/wordpress/img/trans.gif

  • Please contact your regional sales manager for registration information or email: Mkelske@cicaccess.com

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Continental Access – Tech Tip Of The Week (04/02/2014)

SUBJECT :  EPI Badging 3000

Reminder…When moving EPI Badging 3000 to a new computer, you MUST pay close attention to the following steps.

  1. You must revoke the two EPI licenses on the old computer. One license for the EPIDesigner and one license for the EPIRuntime.  This is done in the “EPI Builder Run Time EPI client license manager” and “EPI Designer EPI client locense manager”.  These utilities can be found on the Start menu.
  2. On the new computer, you must reinstall the EPI badging software. This is done during the installation of the CardAccess 3000. Then you must activate the two licenses on the new computer after the Badging 3000 is installed. Refer to the documentation referenced below. In most cases, you might have to contact EPI directly to assist with relicensing.
  3. If you are moving EPI to a new 64 bit computer, you must refer to the documentation referenced below. Additional configurations must be made for the EPI badging to function.
  4. You must manually copy all the templates from the old computer to the new computer including logos. Templates should be in the CardAccess 3000 folder with extensions of “.dgn”.
  5. If you are moving EPI Badging to a new computer, you MUST install (ADD) the badging printer into the new computer. You must verify there are drivers available for the Operating System on the new computer. Some older model printers do not have printer drivers for newer operating systems.
  6. After adding the new printer in on the new computer, you must edit every template in the EPI Designer. You must go into “File>Page Setup” and “File> Layout Properties”. Verify the new printer is selected, including the orientation and you MUST click APPLY. Failure to click apply might cause the new printer settings not to be written into the database.

Refer to the following links for additional documentation :

http://tech.napcosecurity.com/index.php/techlibrary/downloadfile/id/1390/embed/iframe

http://tech.napcosecurity.com/index.php/techlibrary/downloadfile/id/1257/embed/iframe


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Continental Access Invites You To Attend Our Upcoming Webinar on Friday, April 11th, 2014 at 12PM Eastern Time

Webinar Topic: Continental Access Networx Locks

Presenter: Duane D. Foote

Learn the benefits and the cost savings involved with the integration of Wireless Networx Locks and the CardAccess 3000 software.

The following topics will be discussed during this webinar :

  • The growing list of supported Wireless Networx Locks including the release of the NEW Net Panel (1 Door/2 Reader wireless controller)
  • Programming a Gateway and Wireless Networx Lock into the CardAccess 3000 software
  • Converting an Alarm Lock Gateway and Wireless Networx  Lock to be Continental compatible
  • Gateway and Wireless Lock Specifications

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

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Continental Access – The “Badging 3000 Operations” Webinar Has Been Rescheduled For March 31st, 2014 At 12PM

NOTIFICATION : The “Badging 3000 Operations” Webinar has been rescheduled…

The “Badging 3000 Operations” webinar has been rescheduled for Monday, March 31st, at 12PM.

If you already registered, you should receive an email with the new date and time of the webinar.

If you are interested in registering, there is still time to register. To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental


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Continental Access – Please Visit Us At ISC West (Booth 12043), On April 2-4, 2014

Please join us at ISC West (Booth 12043) for live demonstrations and new product information including the release of our Single Door Wireless Controller, the Net Panel.

ISC West , which will be held April 2nd through April 4th at the Las Vegas Sands Expo & Convention center, is the largest industry trade show in North America.

For more information, contact your Continental Regional Sales Manager.

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Continental Access Invites You To Attend Our Upcoming Webinar on Tuesday, April 1st, 2014 at 12PM Eastern Time

Webinar Topic: BADGING 3000 OPERATIONS 

Presenter: Duane D. Foote

Learn how the EPI Badging 3000 software integrates with the CardAccess 3000, and enables users to easily capture employee images, add custom text and images, create custom card layouts and print ID cards with magnetic stripes and barcodes.

In addition, special configurations will be discussed such as configuring EPI Badging 3000 on a 64 bit computer.

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

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Continental Access Invites You To Attend Our Upcoming Webinar on Monday, March 17th, 2014 at 12PM Eastern Time

REMINDER…FREE WEBINAR

Webinar Topic: DATABASE PARTITIONING 

Database Partitioning in the CardAccess 3000 provides the ability to offer Managed Access services.

Learn how to partition multiple locations in the CardAccess 3000 software by utilitizing Database Partitioning.

To register, please visit the following link and click “UPCOMING” and then click “REGISTER”:

https://continental.webex.com/mw0401l/mywebex/default.do?siteurl=continental

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Continental Access – Tech Tip Of The Week (03/10/14)

SUBJECT: SOFTWARE LICENSE

After IMPORTING a software license, it is VERY IMPORTANT to ACTIVATE and REGISTER the software license.

In most cases, software licenses are emailed to the customer. The software license file name is “CardAccess.Lic”. It is very important the installer has the software license file on hand and also to verify that there is internet access. 

To install the software license, you must copy the “CardAccess.Lic” file to the desktop on the CardAccess 3000 Host/Server.

VERY IMPORTANT: You MUST have FULL ADMINSTRATOR PERMISSIONS to Import, Activate and Register a soft license.

Using the “CardAccess License Manager” utility, you must IMPORT, ACTIVATE and REGISTER the software license. After the CardAccess 3000 software license is imported, you are provided a grace period during which the CardAccess 3000 software will be functional. It is very important to Activate and Register the license prior to the grace period expiring. The CardAccess 3000 will fail to launch once the grace period expires.

Continental Access highly recommends ACTIVATING and REGISTERING the software license immedately after IMPORTING.

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