Dear Valued Integrator,
REMINDER…IMPORTANT UPGRADE INFORMATION
When preparing to perform a CardAccess upgrade, it is very important to know the current version of software, prior to scheduling the upgrade. Older versions of software will require the databases to be sent into Continental Technical Support for upgrading.
If you are upgrading CardAccess 3000 V2.6 or later to a newer version, the database upgrade can be performed on site.
If you are upgrading CardAccess 3000 V2.5 or earlier (including CAx95 versions), you must send the database to Continental Technical Support to be upgraded. This will require contacting Continental Technical Supported and arranging to post the database files on the Continental FTP site.
In most cases, the upgrade can be performed in the same day if you contact Technical Support first thing in the morning. Once the upgrade is performed, the database files will be posted back to the FTP site for your retrieval.
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