While servicing CardAccess 3000 systems, it is highly recommended to check the status of the archiving process.
This can be accomplished by viewing the “Total Event Count” on the bottom of the event grid screen. If the archive process is working correctly, the “Total Event Count” should be approximately 10,000 or less. The “Total Event Count” corresponds to a setting in “System Settings”.
On older versions of CardAccess 3000 (V2.0.25 and earlier), the archive process required preventive maintenance. It required that a new archive database be manually created, when the existing archive database approaches the limit.
If an archive problem is not detected in a reasonable amount of time, the archive database will become full, and this can result in a loss of data.
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